Return Policy

Returns and exchanges are accepted up to 14 days after delivery date for store credit or exchange only on regular priced, non preorder items.

To start your online return please click here

If you purchased the $1.98 free returns for store credit + exchange protection at the original time of checkout, there is no cost to return the package. You will be able to submit a return for store credit or exchange and receive a pre-paid label through our returns center. If you did not purchase the $1.98 free return + exchange protection at the original time of checkout, you will be responsible for returning the product.

To be eligible for refund or exchange, items must be in new condition, unworn, unwashed and all tags attached on every item. Sale items, Preorders, Mystery Items,  Subscription boxes, Samples, Swim Wear and Grab Bags are not eligible for return or exchange.  Please note: if items smell of perfume, are marked with makeup or deodorant, show signs of wear, or have traces of animal hair they will not be valid for return and no refund will be issued.  

Defects must be reported before items are worn, washed or tags have been removed.

SALE ITEMS AND PREORDERS
All sale items and preorders are FINAL SALE.  Items are not eligible for exchange or refund. **Therefore if your order is strictly final sale items be sure to unclick the re:do option.**

Re:do Free Unlimited Return for Store Credit or Exchanges is not applicable to clearance and sale items even if purchased with your items.   Once you have checked out with re:do please note that it is NOT refundable!

SUBSCRIPTION BOX TERMS & CONDITIONS:

  • By purchasing via our subscription box, you are agreeing to the recurrent billing & auto draft on the 22nd of each month. This payment is applied to your order for the following month which will be shipped within the 1st week unless payment or address verification issues arise. (Example: billing occurs on October 22nd for your November box, and your order ships in the first week of November)
  • Order cancellation is allowed up until attempted or successful billing has occurred. There will be no cancellation requests accepted for any box that payment has been completed or attempted already. Your cancellation request will apply towards the next month and all further months after.
  • Subscription boxes and it's contents are not eligible for refunds, returns, or exchanges in any manner.
  • No refund or exchanges allowed on any nail or item in the box.
  • The Girl Code Box and Sassy Stitches Boutique combined are not responsible or liable for any of the following due to the products in any box: offense taken, allergic reactions, illness or hospitalization, inability to use for any reason, dislike, bodily injury, or anything of like. These items are purely for entertainment value only, and we do not guarantee the effectiveness of anything provided.